SparkleSphere

FAQ

What materials are used in your jewelry?

Our jewelry is crafted using high-quality materials such as sterling silver, 14K and 18K gold, and ethically sourced gemstones. We prioritize durability and sustainability in our materials to ensure long-lasting beauty and environmental responsibility.
 

How should I care for my jewelry?

We recommend storing your jewelry in a clean, dry place, away from direct sunlight and moisture. To clean your jewelry, gently polish it with a soft cloth to remove any dirt or residue. Avoid exposing your jewelry to harsh chemicals or abrasive materials, as this can damage delicate surfaces and gemstones.
 

Do you offer customization options?

Yes, we offer customization services for many of our pieces. Whether you're looking to personalize a piece with engraving, choose a specific gemstone, or modify a design to suit your preferences, our team is here to bring your vision to life. Contact us to discuss your customization options.
 

What is your shipping policy?

We offer worldwide shipping with tracked delivery for all orders. Shipping times may vary depending on your location and the specific product ordered. Once your order has been shipped, you will receive a tracking number via email to monitor its progress.
 

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange, excluding shipping costs. Please ensure that the item is returned in its original condition and packaging.

info@sparklesphere.com

+01 234 567 789

919 Kearny St
San Francisco, CA 94133

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